1. How can I book a car?

You can book a car via our website, WhatsApp, or by calling us directly. We respond quickly and confirm availability in real-time.

 

2. Do I need a driving license?

Yes. A valid local or international driving license is required for self-drive rentals.

 

3. Can I rent a car with a driver?

Absolutely. We offer rentals with professional drivers for city or long-distance trips.

 

4. What types of trips do you offer?

Self-drive

With-driver

Airport pickup and drop

Intercity round trips

 

5. Is there a deposit required?

Yes, depending on the vehicle and rental type, a refundable security deposit may be required at the time of pickup.

 

6. What documents are required?

Valid ID or passport

Valid driver’s license (for self-drive)

 

7. What if the car breaks down during the trip?

We provide full support in case of breakdowns. Immediate roadside assistance or a replacement vehicle will be arranged wherever possible.

 

8. Do you charge per km or per day?

We offer both options depending on your rental plan. Please check with our team during booking.

 

9. Can I cancel my booking?

Yes. Free cancellations are allowed up to 24 hours before your rental time. Late cancellations may be charged a fee.

 

10. Do you deliver the car to my location?

Yes. We offer pickup and drop services within Ouagadougou and surrounding areas (extra charges may apply based on distance).

 

11. Do your prices include fuel?

No. The renter is responsible for fuel unless it’s part of a special package.

 

12. Is insurance included in the rental?

Yes, our vehicles come with basic third-party insurance. Full coverage can be arranged at an extra cost.