Car Rent Burkina Faso
Website: www.carrentburkinafaso.com

Please read these Terms and Conditions ("Terms") carefully before using the services of Car Rent Burkina Faso ("Company", "we", "our", or "us"). These Terms govern all car rental services provided through our website, over the phone, via WhatsApp, or in person.

 

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to any part of the Terms, you may not use our services.

 

2. Booking & Reservation

Reservations can be made via our website, WhatsApp, or phone call.

A valid government-issued ID or passport and a valid driver’s license (for self-drive rentals) are required at the time of booking or pickup.

Bookings are confirmed only upon receipt of required documentation and payment (if advance payment is applicable).

 

3. Rental Types

We offer the following services:

  • Self-Drive: Vehicles rented and driven by the customer.
  • With Driver: A professional driver is provided by the company.
  • Airport Pickup/Drop
  • Round Trip Packages: Custom journeys with specific return dates.

 

4. Vehicle Use & Responsibility

Renters are responsible for the vehicle during the rental period.

Smoking, transporting illegal goods, or reckless driving is prohibited.

Mileage limits, if applicable, will be clearly stated during the booking.

The vehicle must be returned in the same condition as received.

 

5. Payments

Payment may be made in cash, mobile money, or other approved payment gateways.

Some rentals may require a security deposit, which will be refunded if no damage occurs.

Prices include taxes unless otherwise stated.

 

6. Cancellations & Refunds

Cancellations made 24 hours before the scheduled pickup are eligible for a full refund.

Cancellations within 24 hours may incur a cancellation fee.

No-shows or failure to provide proper documentation at pickup may result in forfeiture of the booking amount.

 

7. Insurance & Accidents

All vehicles come with basic insurance (third-party liability).

The customer is liable for damages not covered by insurance (e.g., negligence, off-road driving, drunk driving).

In case of an accident, the customer must notify the police and the company immediately and follow the required procedures.

 

8. Driver Requirements

For self-drive: Minimum age is 21 years, with a valid license held for at least 1 year.

International drivers must carry a valid international driving permit.

The company reserves the right to refuse rental if the driver is deemed unfit.

 

9. Vehicle Availability

Vehicle availability is subject to change based on maintenance and operational needs.

In rare cases of unavailability, we may offer a similar alternative or provide a full refund.

 

10. Pickup and Drop Policy

Customers must return the vehicle on time to avoid late fees.

Pickup/drop outside designated areas or working hours may incur extra charges.

 

11. Privacy Policy

We collect and store customer information for booking and operational purposes only. Your data is handled securely and is not shared with third parties without consent, except where legally required.

 

12. Limitation of Liability

Car Rent Burkina Faso shall not be liable for any indirect, incidental, or consequential damages arising from use of our vehicles, including delays, breakdowns, or misuse of the vehicle.

 

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and effective immediately upon publication.

 

14. Dispute Resolution & Jurisdiction

Any disputes arising out of or relating to these Terms shall be governed by the laws of Burkina Faso, under the jurisdiction of the High Court of Ouagadougou.

 

15. Contact Information

Car Rent Burkina Faso
Secteur 22, Ouagadougou, Burkina Faso
Phone/WhatsApp: +226 7824 6206
Website: www.carrentburkinafaso.com
Email: [email protected]